Return Policy
Customer satisfaction is our top priority. Please review the DMM Shop return policy below.
- Return window
Returns are accepted within 7 days after receiving the product.
- Return conditions
The product must be unused and returned with original packaging and accessories.
- Refund process
Refund requests are processed within 7–14 business days after the returned item is received and inspected.
Return shipping
If the return is due to product defects or wrong items, shipping costs are covered by the seller. For change-of-mind returns, the customer bears the shipping cost after confirming with the seller.