Support Policy
Support Policy
We want every DMM Shop customer to feel supported before and after purchase. Please reach out to us through the channel below whenever you need help.
- Support center: You can contact our customer service center at any time!
- Live chat: Available from the “Contact Us” button on every page.
- Order issues: Include your order number and a brief description so that we can assist faster.
If you encounter damaged, missing or incorrect items, please contact us within 48 hours of delivery. Our support team will arrange replacement, refund or other solutions in accordance with our return policy.
For additional information please refer to the Return Policy, Privacy Policy and Terms & Conditions linked below.
